Privacy Policy

Introduction

Welcome to https://amil-colony.karachi-pakistan.com (referring to our website and services collectively as ‘amil-colony’ or ‘we’). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details the practices we employ when collecting, handling, and safeguarding personal data, adhering to international standards set by various data protection laws.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

Our official website located at https://amil-colony.karachi-pakistan.com
Mobile applications and services offered through our platform
Interactive features and tools available on our websites and apps
Any communications initiated by us with users

Please note that this policy does not cover third-party platforms or services accessible through links on our site, as they operate under their own privacy policies.

Processing Activities

This document outlines the ways in which we process personal data when:

Users engage with our applications and services as authorized users
Individuals visit websites linked to this Privacy Policy
We communicate with users via emails, newsletters, phone calls, or text messages (SMS)

Personal Data Collection

We gather various types of personal information for different purposes. This includes:

Account Information: Details required to create and manage user accounts, such as names, usernames, and passwords.
Payment Information: Data related to transactions, including credit/debit card numbers, billing addresses, and payment history.
Financial Information: Personal financial records for processing payments and managing subscriptions.
Purchase Information: Details about products or services bought through our platform, including quantities, prices, and purchase dates.
Mobile Device Identifiers: Unique identifiers from users’ mobile devices, such as IP addresses, device IDs, and browser types.
Location Data: Geographic coordinates and location-based services data for personalized content and services.
Feedback and Reviews: User-provided comments, suggestions, and ratings to improve our products and services.
Social Media Information: Data from social media platforms when users connect their accounts to our services.
Product Information: Details about products viewed or purchased, including preferences and customization options.

We collect this data through various means: user input forms, account settings, browsing activities, analytics tools, cookies, and third-party integrations. Additionally, we may receive personal data from trusted partners who assist in our operations, adhering to their privacy agreements.

Cookies

amil-colony employs cookies and similar technologies to enhance user experience and provide valuable insights. Cookies are categorized as:

Strictly Necessary: Ensuring basic functions of our website and applications, such as session management.
Preference Cookies: Customizing content and remembering user preferences for personalized experiences.
Analytics Cookies: Tracking aggregate usage patterns to improve our services and understand user behavior.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

The duration we retain personal data depends on the purpose for which it was collected and legal requirements. We adhere to data retention policies that ensure:

Data related to account activities is retained for as long as the user maintains an active account or until requested to be deleted.
Transactional data is kept for accounting and tax purposes, typically up to seven years.
Cookies and tracking technologies are stored until they expire or are removed by users through available settings.

Once the retention period expires or upon user request, we securely delete or anonymize the personal data to prevent reidentification.

Security Measures

We prioritize the security of your personal data and employ robust measures to protect it:

Encryption: We use encryption protocols for data at rest and in transit, ensuring secure communication between users and our servers.
Secure Third-Party Processing: Engaging reputable third-party service providers who adhere to strict privacy and security standards.
Access Controls: Limiting access to personal data to authorized personnel only, with strict guidelines and regular audits.

Children’s Privacy

amil-colony does not knowingly collect or solicit personal information from individuals under the age of 18 (or any other minimum age as required by local law). We encourage parents and legal guardians to supervise their children’s online activities and educate them about safe data practices.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: Correcting any inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Asking us to delete your personal data in specific circumstances.
Restriction: Limiting our processing of your data while we verify or address disputes.
Portability: Receiving a copy of your personal data in a structured, commonly used format.
Objection: Opposing the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.

To exercise these rights or seek further information, please contact our Data Protection Officer at [email protected]. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be effectively immediately upon posting on our website, with a clear notice provided to users.

Contact Information

For any privacy-related inquiries, feedback, data access requests, or complaints, please contact us:

Email: [email protected]
Postal Address: Amul Colony Privacy Team, [Street Address], Karachi, Pakistan

We are committed to addressing your concerns and ensuring a transparent and secure experience with amil-colony.